Department of Public Works ( DPW - Water & Sewer )
20 Ponderosa Road, Ashland, MA 01721 
(P) 508-881-0120 (F) 508-881-3255 (E)
DPW Office Hours: M-F: 8:00 AM to 4:00 PM
David Manugian, Director of Public Works, x7941,
Roy Correia, Water Foreman, x7964,
Water & Sewer Billing Questions?  x7952 or x7951 

Need to pay your bill?   Pay Online here.

Please follow the STAGE 2 Restrictions outlined below.
We are currently in the STAGE 2 Water Restrictions and our Reservoir Level is - 295.35 ft. Updated on September 1st, 2015
Call our 24 Hour Water Ban Hot-Line at 1-508-881-0107 to get more updated information on Watering restrictions.

Please check this web page daily for updates.  We will be also updating the following sources of information:
  • home page
  • Our Water Ban Hot-line, 508-881-0107
  • Electronic message boards and other signage in Town
  • Signage on all streets entering the Town
  • Reverse 911/ Blackboard Connect (email notifications)
Once each stage has been entered, enforcement in accordance with chapter 270-9 of the Town Code will start shortly after.  This includes citations issued in the amount of $200 per violation.  It is the responsibility of Ashland water customers to comply with the Towns water use restrictions.

Policy Notice

It is the policy of the Department of Public Works to issue one warning prior to issuing violations.
In accordance with chapter 270-9 of the Ashland Town Code, please be advised that the penalties for violations during these water restriction periods are as follows:
$200.00 per day for the first violation and for each subsequent use;
Upon the fifth violation water will be shut off;
Fines shall be recovered by indictment, or on complaint before the District Court, or by non-criminal disposition in accordance with section Massachusetts General Laws chapter 40 section 21D.
The Town may impose additional Stage 1 and Stage 2 restrictions based on reduced water levels at the Hopkinton reservoir.

If you have any questions, please contact Roy Correia – Water/ Sewer Foreman – at (508) 532-7964

Outdoor Water Use Restrictions:
Odd/Even Day Outdoor Watering - No Monday watering: Outdoor watering on Property having an odd numbered address is restricted to Tuesday, Thursday and Saturday and prohibited on Monday. Outdoor watering on property having and even numbered address is restricted on Wednesday, Friday and Sunday and prohibited on Mondays.
Lawn Watering restricted to the hours between 7:00 PM and 7:00 AM

STAGE 1 - Hopkinton Reservoir level below 295.85 
feet between the days of June 1st through August 31 each year. 
 a) Car washing: Car or vehicle washing is prohibited. 
 b) Outdoor Watering Method Restriction: Outdoor watering is restricted to bucket, can or hand held hose watering with automatic shutoff nozzle. 
 c) Automatic Sprinkler Use: The use of automatic sprinkler systems is prohibited. 
 d) Ornamental Pools & Fountains: Operation of ornamental pools and fountains is prohibited 
 e) Swimming Pools: Filing and topping off of swimming pools with water from the municipal system is prohibited. 

STAGE 2 - Hopkinton reservoir level below 295.35 or daily use over 5.90 mg. 
a) All Stage 1 Restrictions. 
b) Outdoor Watering Ban: Outdoor watering is prohibited. 
Section 6 Public Notification of a State of Water Supply Conservation and State of Water Supply Emergency; Notification of DEP Notification of any provision, including any restriction, requirement or condition imposed by the Town as part of a State of Water Supply Conservation shall be published in a newspaper of general circulation within the Town, or by such other means reasonably calculated to reach and inform all users of water of the State of Water Supply Conservation