Employee Assistance Program (EAP) and Wellness Resources

(800) 451-1834

The Town of Ashland provides a confidential and free of charge Employee Assistance
Plan (EAP) for all of our municipal employees and their immediate family members.

MIIA EAP is designed to help you, your dependents and household members manage all aspects of your life.  It offers professional short-term counseling, referrals, and resources.  

MIIA EAP can help point you in the right direction with:
Counseling Services - you and your household members receive up to 3 free counseling sessions per counseling matter, in person or by phone.
Legal Consultation - you and your household members receive a free 30 minute office or telephone consultation per legal matter (excluding job related issues) and a 25% discount off an attorney’s customary rate when additional services are requested.
Financial Consultation - you and your household members receive a free 30 minute telephonic consultation from a qualified in-house financial professional.

Additionally, you'll find Life Coaching, Work/Life Resources, Organizational Development & Training, Medical Advocacy, Critical Incident Response, and Student Assistance.

Visit https://allonehealth.com/employee-assistance-program/ to learn more about this beneficial service FREE to Town of Ashland staff and their families. There you can read about how they might be able to help you, and gain access to webinars on important topics: https://allonehealth.com/blog/.

MAY is Mental Health Awareness Month

Check out these resources to help you take care of yourself and those around you:




How to Stop Overthinking - and Start Living

Addiction Center

Rehabs are still open. Get the help you need today. Although the COVID-19 pandemic has forced most of the country into lockdown, rehab centers are still open. The virus may be on everyone’s mind, but drug and alcohol abuse continue to cause overdoses and destroy families. If you or your loved one struggles with addiction, it is possible to begin recovery today.

Mental Health Resources 

Taking care of mind, body and spirit has become even more crucial than usual in 2021. Multiple stressors born in times of crisis can reveal how important it is to prioritize one’s own well-being. Here is a comprehensive list of resources and tools — culled from colleges and other organizations — for anyone hoping to improve their mental health.


Adapting Through COVID-19: A Moment In Time

Avoiding Conflict Avoidance – 9/22/16

Best Practices in Progressive Discipline – 2/8/18

Creating A Respectful Workplace – 6/22/2020

Cultural Awareness & Diversity – 7/15/2020

Customer Service Excellence – 4/30/2020

Customer Service Excellence – 6/30/2020

De-Escalation and Code of Conduct – 10/19/17

De-Escalation and Code of Conduct – 8/15/19

De-Escalation and Code of Conduct

Dealing With Difficult People – Enhancing Your Interpersonal Skills – 4/23/2020

Dealing With Difficult People – Enhancing Your Interpersonal Skills – 7/14/2020

Diversity and Cultural Awareness – 1/10/19

DOT Drug and Alcohol Awareness For Managers and Supervisors (2/21/2019)

Expert Communication: Skills for Working Effectively with Others – 7/9/2020

Getting Results Without Authority (9/12/2018)

Healthy Employee, Healthy Employer (1/16/2020)

How Not To Take It Personally – 6/14/18

Leveraging Personality Differences On Our Teams – 4/5/18

Making the Most of Constructive Feedback in the Workplace – 3/15/18

Managing Millennials – 2/25/16

MIIA EAP Orientation with New Services Overview – 11/14/19

Municipal Driving and Fatigue Management – 12/19/19

Overcoming Departmental Divisions – 4/28/2020

Preventing Workplace Harassment and Discrimination – 9/27/18

Psychological First Aid for Managers – 2/18/2020

Reasonable Suspicion and DOT Regulations – 11/17/16

Return To Work Considerations: The People Side of Things – 6/22/2020

Riding The Waves of Workplace Uncertainty & Change – 6/11/2020

School Safety and Crisis Prevention – 10/23/18

School Safety and Crisis Prevention – 10/29/19

The New Science of Stress: Embracing Stress – 12/13/18

The Opioid Crisis: What Employers Need To Know – 1/31/19

Thriving Through Municipal Transition – 9/30/15

Working Effectively With Elected Officials, Appointed Boards, and Committees – 6/15/17

Working Effectively With Elected Officials 

Working Effectively with Constructive Feedback – 5/14/19

Your Relationship To Work: Pitfalls To Avoid – 6/22/18