Coronavirus 2020

Message to the Community

The situation regarding COVID-19 is rapidly evolving, with each day providing more information. The town leadership is working hard to bring you the most up to date information regarding the pandemic. There are multiple venues to stay connected, see below for links to these options. This page will stay current with the most up to date information you need to know about how this crisis is affecting Ashland and steps we are taking to do what is best for the community.   

CoronaVirus - COVID-19 Information

Town Communications

COVID-19 TOWN HOTLINE:  508-532-7900 -  You can also send questions to Covid19@ashlandmass.com.  

EMAIL NEWSLETTER:  Sign up for updates and encourage your friends and neighbors to do so as well.

TWITTER: @ashlandmass and @AshlandTwnMgr 

TOWN OF ASHLAND FACEBOOK: https://www.facebook.com/TownofAshlandMA/

The CDC Coronavirus site is updated regularly with important information. Please bookmark it and refer to it frequently: https://www.cdc.gov/coronavirus/2019-ncov/index.html

ASHLAND BOARD OF HEALTH:  https://www.ashlandmass.com/178/Health 

website headers (2)
COVID-19 Ashland Cases 092420
Local Confirmed Cases in Ashland 

Ashland has 304 positive confirmed cases for COVID-19 with 298 cleared cases, 72 probable cases, and 72 cleared probable cases. The Ashland Board of Health team and volunteer nurses are diligently working to keep our community safe at this time.


Confirmed Cases = Individuals who have tested positive for the virus.

Cleared Cases = The number of cases you see are people that have tested positive and are now cleared. This does not include their close contacts.
(Please note this change in data collection effective 4.23.20)

COVID-19 Data- September 24th

Confirmed and Probable Cases by Week as of 09172020

COVID-19 Data- September 24th

COVID19 Ashland Cases 09242020 by age

The following is a new chart incorporating new data of "Probable Cases". The Massachusetts COVID-19 report has included this data for the past few weeks. The "Probable Cases" are the individuals that have completed serology (serum) testing to test for antibodies. Our Board of Health is required to trace these "probable cases" the same as a "confirmed" or "recovered case." Our Board of Health recommends individuals undergoing serology also take a PCR test also to make sure the individual is currently not infectious.

Serology Testing:
Commercially manufactured antibody tests check for SARS-CoV-2 antibodies and are available through healthcare providers and commercial laboratories. Antibody tests may demonstrate whether an individual was previously infected with SARS-CoV-2 and antibody testing is important to help understand how many people in a population have been exposed to the virus. Antibody tests are rarely indicated for diagnostic purposes in adults. However, the test is often part of an appropriate diagnostic testing algorithm for suspect pediatric cases of the multisystem inflammatory syndrome. In order to be appropriately interpreted, more data are needed on the performance characteristics of these tests, the immune response to COVID-19, the timing and duration of antibody response, and how antibodies correlate to protective immunity.

• If an antibody test is performed, it is recommended that healthcare providers order a molecular diagnostic test at the same time.

• At this time, antibody testing should not be used to guide release from isolation or for return to work purposes and are rarely indicated for diagnostic purposes.

Antigen Testing: Learn more from the FDA here

massgov get tested image

Get Tested for COVID-19 

If you display symptoms for COVID-19, or have been in close contact with an individual that tested positive.

Serology, PCR tests, and Antigen tests are also available. 


Walk-in Testing in Framingham beginning 8/31

Starting August 31st, Framingham will have an additional FREE, open-to-everyone walk-up COVID-19 testing site at South Middlesex Opportunity Council (SMOC) 7 Bishop Street, Framingham. Open Mondays, Wednesdays & Fridays 3-6 pm
Read more

Additional information regarding Coronavirus

COVID-19 Information Feb- March

COVID-19 Information March-May

Facial Coverings/ Masks

Please wear face masks/ coverings in public spaces both indoors and outdoors, when social distancing is not feasible. Children under two and those with medical conditions are exempt from this order.

See the complete order from Governor Baker here, May 1 Order

where and when to wear a Face Covering
state info header

Massachusetts Reopening Plan- Phase III Step 1

Read more here

Click Here to Access the Updated 9/28 Restaurant Standards

Outdoor Recreation Reopening Phase III Step 1
by Massachusetts Executive Office of  Energy and Environmental Affairs

Read more here

Reopening  your business information

When can my business reopen?

See resources below from Town of Ashland’s Economic Development Office


website headers

Government Meetings

Please note that in accordance with the Governor’s executive orders, live remote participation is being allowed for public hearings through the Zoom platform. Live remote participation is being limited to public hearings of regulatory boards at this time, and residents are still able to provide comments via email. Meetings will continue to be streamed via Youtube and on WACA TV channels. Links to all meetings can be found on www.ashlandmass.com under each meeting posting as well as on each individual agenda.  Directions on how to use Zoom can be found by CLICKING HERE.

Ashland COVID-19 Rental Assistance Program

ASHLAND COVID-19  RENTAL ASSISTANCE PROGRAM

In response to the loss of income to households due to Covid-19, this program has been created and funded by the CARES Act funds granted to the Town of Ashland and the Affordable Housing Trust utilizing their Community Preservation Act funds. This program seeks to be efficient and responsive. It is temporary in nature. Applications will be processed on a rolling basis starting on July 7, 2020. Applicants are eligible for up to three months rental or mortgage assistance (Assistance can be used to pay current and future rent, or pay rent that is past due since 3/1/2020).

For more information and to access the application, please visit our website.

Please contact Emma Snellings, Assistant Town Planner at esnellings@ashlandmass.com or 508-532-7930 for a paper application or with any questions.

Town of Ashland’s Reopening Guidelines

Beginning June 1st

Ashland Town Buildings will be open beginning this week by appointment only during standard operating hours

You are encouraged to continue to use online services and the drop box located at town hall for business.  However, if you need to conduct business in person, town buildings will reopen to the public this week by appointment only. 

Please contact the specific department for the service you request, by calling directly. Click here for the full staff directory. If you are unsure of the department you need please call the COVID-19 Hotline; 508-532-7900.

Please note that you will be asked pre-screening questions at the time you book your appointment. If you come by without an appointment, we request you call us from outside the building, preferably from inside your vehicle, before entering. All appointments will be logged by staff in a "Visitor’s Log". 

Please, use the hand sanitizer station outside the building before entering. Please, follow all posted social distancing and hygiene standards when using the building. Wear face-coverings (unless there is a preexisting medical condition) and utilize the hand sanitizer stations throughout the building as well.

Municipal buildings follow the MA Reopening Plan for Office Spaces, requiring an occupancy limit of 25% percent of the listed maximum capacity.

Town Hall

town hallTown Hall is open by appointment only for essential services that cannot be completed electronically.  Please call Town Hall at 508-881-0100, or the COVID-19 Hotline, 508-532-7900, to schedule a time to conduct business that cannot be completed electronically. Click here for the full staff phone directory.

As mentioned above, we will ask pre-screening questions at the time you book your appointment. If you come by without an appointment, we request you call us from outside the building, preferably from inside your vehicle, before entering. All appointments will be logged by staff in a "Visitor’s Log". 

Please, enter Town Hall from the side door (the door that faces the parking lot), as the Front and Rear doors will be locked. Please, use hand sanitizer before entering, wear a face-covering (if applicable), and maintain social distancing. When using the elevator, please ride the elevator alone or with members of your family. 

Community Center

community centerCommunity Center is open by appointment only.  Please call the Community Center at 508-881-0140 to schedule an appointment with the needed service’s office. There will be no programs or social gatherings at the center. If possible, please continue to use the online services rather than making an appointment.

As mentioned above, we will ask pre-screening questions at the time you book your appointment. If you come by without an appointment, we request you call us from outside the building, preferably from inside your vehicle, before entering. All appointments will be logged by staff in a "Visitor’s Log". 

Please, enter the Community Center’s main entrance. All doors will be locked. Please ring the doorbell at the time of your appointment, and the staff will let you into the building. Please, use hand sanitizer before entering, wear a face-covering (if applicable), and maintain social distancing. 

The Ashland Food Pantry will remain appointment only with curbside pick-up through the end of June on Mondays and Wednesdays- please remember to call ahead. Call 508-532-7942 or 508-532-7946. You can also email, humanservices@ashlandmass.com

Visit their websites for more information:
Ashland Human Services:
Elder Services
Ashland Recreation

Public Library

Library Concord St EnterenceThe library’s curbside hours:

Monday- Thursday: 
11:00 am- 6:00 pm
Friday- Saturday: 
11:00 am - 4:00 pm


The library is open for limited browsing and curbside pick-up beginning August 4th.  The library permits 30 minutes for browsing or 45 minutes for computer use per day. 

Staff is available to answer inquiries over the phone:
Monday- Thursday 10 am - 8 pm, 
Friday 10 am - 6pm and Saturday 10 am - 5 pm

Curbside Pick-Up Guidelines:

Any item that is marked as AVAILABLE in ASHLAND in the Minuteman catalog can be requested for curbside pickup. Find the items that you want in the Minuteman catalog and place a hold listing Ashland as your pickup location. 

If you don’t have internet access at home, please call the library at 508-881-0134 for staff assistance to place a hold. Your reserved items will be held for one week. Please note that statewide delivery is not available at this time so no items owned by other libraries may be requested for pickup in Ashland.

There will be a limit of 10 items per library card per day that can be picked up.

This service is available to anyone with a valid Minuteman library card.

Visit the library’s website for more information 

Department of Public Works

DPWAshland Department of Public Works (DPW) is open by appointment only. 

Please call DPW at 508-881-0120 to schedule an appointment. If possible, please continue to use the online services rather than making an appointment. As mentioned above, we will ask pre-screening questions at the time you book your appointment. If you come by without an appointment, we request you call us from outside the building, preferably from inside your vehicle, before entering. These appointments will be logged by staff in a "Visitor’s Log". 

Please, use hand sanitizer before entering, wear a face-covering (if applicable), and maintain social distancing.

Visit DPW Website for more information

Public Parks

Ashland Reservoir_summer day-6Public Parks opened on May 25th

Public Parks are now open for passive recreation activities including: Walking/ Hiking, Jogging, Running, Fishing, Bird/ Nature Watching, Kite Flying, Dog walking. Organized sports and activities, sports fields, playgrounds, pavilions, and restrooms, remain closed. 

Community Gardens may open as members follow state guidelines and the previously established policies created by Community Gardens. 

Please maintain social distancing of 6 ft or more and remain within family units, use face masks/coverings, and more importantly, stay home if you feel sick.

Communications from our Town Manager 

MH Newsletter

Town Manager's Video Updates during COVID-19

video updates thumbnail

Resources from the Economic Development Office

Our office has created these three webpages for business owners to find information and guidance to reopen their establishments. Find tools, ideas, and resources to reopen your business safely. 

Local Information for Reopening your Business

Let us know you are reopening

In order for the town to stay informed of when businesses are opening, we are asking that you complete a short form when you are ready to open. Please CLICK HERE to access the short form for us to track your plans moving forward.

Outdoor Seating Regulations

View Town of Ashland’s Outdoor Seating Regulations

Massachusetts Reopening Advisory Board Information

Click on the images below to visit the corresponding webpages

Business Owners Click for Recovery Tools

Business Toolkit Header

Business Owners Click Here for Recovery Resources

Business Recovery Resources

Restaurant Owners Click Here for Recovery Resources

restaurant recovery resources
website headers (1)

Information from Ashland Public Schools

  • REOPENING FALL 2020 PLANS
  • The School Department is providing grab and go meals for students until June 30th. After that, families are encouraged to pick up meals at Framingham’s Barbieri School located at 100 Dudley Road. For more information, contact Lisa Beaudin, our Director of Nutrition Services at nutrition@ashland.k12.ma.us.
  • If your family faces food insecurity, there are many other sites in Framingham and across the State that you can access as well.  Click here to view the list, and please take advantage of this opportunity even if you are away from home.
  • For more information visit the Ashland Public School Website: http://www.ashland.k12.ma.us/ 
Ashland High