Restaurant Recovery Resources

restaurant recovery resources

State Regulations

Currently, Phase 2 mentions Restaurants Opening Dining Areas.

However, for phase 2 to advance, Public Health Metrics will Determine Advancing from phase 1. Each of the phases will last a minimum of three weeks. Public health data will determine whether the next phase will advance, and/or the state may need to return to an earlier phase. The Sector-Specific Protocols for these businesses in upcoming phases will be published in advance of the future phases.

Key public health metrics will determine if and when it is appropriate to proceed through reopening phases. They include:

  • COVID-19 positive test rate
  • Number of individuals who died from COVID-19
  • Number of patients with COVID-19 in hospitals
  • Health care system readiness
  • Testing capacity
  • Contact tracing capabilities

May 18th, 2020- Massachusetts Governor’s Office general business guidance

For establishments to reopen, the business must develop a written COVID-19 Control Plan outlining how its workplace will comply with these new regulations and will ensure the safety of employees and customers. Required Materials are located on, and include:

  • COVID-19 control plan template – Template that satisfies the written control plan requirement for self-certification. This plan does not need to be submitted to an authority, but it must be retained on-premises in the event of an inspection. 
  • Compliance attestation poster – Poster that customer-facing businesses are required to print, sign, and post in an area within the business premises that is visible to workers and visitors
  • Employer Poster and Worker poster – Posters that businesses can print and display within the business premises to describe the rules for maintaining social distancing, hygiene protocols, and cleaning and disinfecting

Reopening Massachusetts- general business guidance and access to all documents  Click Here

Full Reopening Advisory Board Report Click Here

When can my business reopen? Detailed industry reopening plan Click here

Gov. Baker’s Mandatory Workplace Safety Standards Click Here

Find Supply Vendors Click here
Gov. Baker’s Four-Phased Reopening Plan  Click Here 

Gov. Baker’s reopening plan presentation Click Here

For more information visit the state’s Reopening Massachusetts website

Keep your establishment safe with these basic techniques

Follow CDC Reopening Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes Click Here

Follow CDC’s Guidance for Reopening Buildings After Prolonged Shutdown or Reduced Operation Click Here

Additional Tips:

  • Mark spaces on the floor to encourage customers to stay 6ft apart
  • Continue "Senior Hours" at establishments for the populations at risk.
  • Use disposable plastic coverings on tables
  • Have an extra condiment caddy on tables for customers to put their masks and personal items
  • Continue using disposable cups, eliminating the extra handling of dishes
  • Encourage touchless point of sales 
    • use golf pencils to sign materials
    • encourage customers to use Google and Apple Pay options

Restaurant Resources

COVID-19 Updates for Restaurants 

Daily COVID-19 Updates

ServSafe Free CoursesIncludes Free Certification Course for Covid-19 Takeout, Covid-19 Delivery, Covid-19 Re-Openings

FDA Guidelines for Restaurants 

National Restaurant News

Adjustment to plexiglass

Separated by plexiglass? Experts discuss how restaurants will change 

Thinking outside the box

An Amsterdam Restaurant Made Little Greenhouses So Diners Can Enjoy A Meal While Social Distancing 


Commission Free Online Order Platforms with a flat monthly fee.
ToastTab , ChowNow

Online Reservation system with digital notifications for Customers 
Waitlist , OpenTable